Last Updated on August 1, 2023 by Tariq
In the pursuit of a more balanced and fulfilling work-life experience, the importance of holistic wellbeing has gained significant recognition.
Among the trailblazers in this domain is Arvind Krishnan, the visionary founder of The Fuller Life, India’s leading provider of holistic online wellbeing services to organizations.
Arvind Krishnan is a passionate advocate for promoting overall wellbeing among employees.
He recognizes that true success and productivity can only be achieved when individuals feel supported in every aspect of their lives.
With an unwavering commitment to transforming workplaces into nurturing environments, Arvind founded The Fuller Life with the mission of making wellness a way of life for employees across the country.
As we delve into this one-on-one interview with Arvind Krishnan, we gain invaluable insights into the driving force behind The Fuller Life’s success and the transformative impact it has on the corporate world.
From the inception of the organization to the core values that shape its approach, Arvind offers a glimpse into the holistic philosophy that has made The Fuller Life a beacon of hope for employees seeking a more meaningful and rewarding work experience.
Join me in this exclusive interview with Arvind Krishnan as he shares his vision for a future where employees thrive, organizations prosper, and holistic wellbeing becomes an integral part of corporate culture.
Read the full interview with Arvind Krishnan, Founder of The Fuller Life, below.
Tariq: Can you tell us about the journey that led you to establish ‘The Fuller Life’? What inspired you to focus on employee well-being?
Arvind: I have been in some form of extra-currics, fitness, or sport all my life. So this is quite a logical extension. I am also a workaholic, so I saw the effect that workaholism had on my wellbeing. That’s when I decided to start The Fuller Life. We started with classes in various disciplines, but morphed to employee engagement and then to wellbeing. So part of the inspiration is Covid too 🙂
Tariq: ‘The Fuller Life’ has been a pioneer in the workplace wellness space for over 21 years. How has the concept of employee well-being evolved during this time, and what changes have you witnessed in organizations’ attitudes towards it?
Arvind: I think this is broadly in three areas
- Companies understand that employee wellbeing determines productivity and output quality; so it is an area of their interest.
- Wellbeing has become more important in the post-Covid era for companies and employees and
- Employees now place a premium on wellbeing. So the services in wellbeing is part of the employer value proposition (EVP)
These changes are over the last 10 years (not just Covid); but we can see them accelerating.
Tariq: What are the key pillars of employee wellbeing that ‘The Fuller Life’ focuses on? How do you address physical, emotional, financial, and social well-being in your online services?
Arvind: In a variety of ways. We broadly address the wellbeing needs by having four things
- Consultations (across counsellors, doctors, nutritionists, and financial advisors)
- Content (across articles, videos, webinars, and our curated archive of the last 3 years, and growing)
- Live classes on several topics including yoga, dance, HIIT, dance, cooking and even art
- Pharmacy, diagnostics, and physio
But importantly, we address it by also handling the communication, queries, and reports while setting up a relevant calendar.
Tariq: In today’s fast-paced and demanding work environment, how do you ensure that your online services are accessible and effective for employees with diverse needs and backgrounds?
Arvind: Accessibility is thanks to wellbeing going digital; so that is the easier part of the question. The tougher part is being effective and relevant. Our approach to it is to treat wellbeing as having two fundamental sets of consumers – the family at home and the team at work. So we frame our options to cover family members from 8 to 80 years old and team members of all ages. But we still have a long way to go.
(Source: The Fuller Life – FB)
Tariq: Could you share some success stories or testimonials from organizations that have benefited from ‘The Fuller Life’s’ holistic well-being services? How do you measure the impact of your programs?
Arvind: Given that our customers range from under 50 employees to over 50k employees, the stories are varied 🙂
But we measure our impact in three ways. Firstly, there is participation. Then there is a survey we run before we start and 6 months later. Lastly, there is anecdotal feedback that makes its way to our HR customers. These three means give us a good bead on our effectiveness.
Tariq: With the rise of remote and hybrid work models, how has ‘The Fuller Life’ adapted its services to cater to the changing needs of employees working from different locations?
Arvind: Our services are built for a hybrid and remote workforce. But they are useful to a WFO situation too. And our services are evolving constantly. We added financial consultations a few months ago, and sessions of managers after that. So yes, we are constantly scanning the environment and talking to our customers about what they want. Sessions on POSH (prevention of sexual harassment) are coming up too. So listening to our customers is a key part of many of our jobs.
Tariq: Financial well-being is an important aspect of overall employee wellness. Can you elaborate on the resources and support you provide to help individuals improve their financial health and make informed financial decisions?
Arvind: A bunch of things. We have diagnostics, guides, and even financial advisors on tap to help. And yes, this is getting more important by the day.
Tariq: Maintaining a healthy work-life balance is often a challenge for employees. How does ‘The Fuller Life’ assist organizations in fostering work-life balance and preventing burnout among their workforce?
Arvind: The primary objective is to make wellbeing a part of the culture of the office and the house. This is remarkably tough to do, and takes years. Literally, not figuratively. But what we try is at multiple levels. Awareness is the first rung, followed by self-assessment and the third rung are the sessions that we have from experts. If the problem is intractable then we have one-to-one chats with experts in various domains also available as the fourth alternative. Employees and their families choose what works for them.
(Source: The Fuller Life – FB)
Tariq: What role does technology play in delivering ‘The Fuller Life’s’ online wellbeing services? How do you ensure data privacy and security for your clients and their employees?
Arvind: Technology plays a vital role in all this. It allows us to be accessible 24×7 across the country. Data privacy is maintained by regular VAPT audits and by taking in just the basic data we need. Prevention, in data security, is better than the cure – just like in wellbeing.
Tariq: Looking ahead, what do you envision for the future of employee well-being, and how do you plan to stay at the forefront of this industry?
Arvind: The second part of this question is easier – just listen to customers. The first part is significantly tougher, but I will take a stab at it. I think wellbeing will become more important (to both companies and employees); it will become much more accessible and more cost-effective for the organizations. To stay ahead of competition we will stick to the basics; great service, superb prices, and imagination.
Tariq: Finally, how can anyone get in touch with you/ The Fuller Life?
Tariq: Thank you, Arvind, again for taking time out for this interview. 🙂
Arvind: Thanks Tariq. Really appreciated.
In this enlightening interview with Arvind Krishnan, we gain valuable insights into the philosophy and vision that have made The Fuller Life a transformative force in the corporate wellness landscape.
By prioritizing the wellbeing of employees and creating a supportive work environment, Arvind and his team have successfully redefined the notion of success in the corporate world.
Arvind’s commitment to holistic wellbeing serves as an inspiration for organizations seeking to nurture their most valuable asset – their employees.
The Fuller Life’s comprehensive approach to physical, emotional, financial, and social wellbeing has not only elevated the lives of countless employees but has also empowered organizations to cultivate a more engaged, motivated, and fulfilled workforce.
Through Arvind Krishnan’s leadership, The Fuller Life continues to pave the way for a future where employees flourish, work becomes a source of joy, and success is measured not just in profits but in the overall wellbeing of individuals.