In plain English
Most value from AI comes from workflows rather than from conversations. A conversation helps one person once; a workflow helps every time the task recurs.
The design decisions that matter are unglamorous: what the input is, where the model sits, what a human checks, and what happens when the output is wrong.
What to know
Why it matters
Teams that get sustained value from AI have written their workflows down. Teams that do not have a collection of people prompting privately, producing inconsistent work that nobody can improve.
Common mistakes
FAQs
Where do I start?
The most repetitive task with the clearest right answer.
Do I need automation software?
Eventually. Start with a written process and saved prompts.
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