In plain English
Earlier systems mostly sorted things: spam or not spam, likely to churn or not. Generative systems produce something that did not exist, which is why the shift felt so sudden to everyone outside the field.
What it produces is plausible rather than verified. That distinction determines every sensible use of it in a business.
What to know
Why it matters
Generative AI moved AI from the analytics team to everyone's desk. The businesses getting value from it are the ones treating it as a drafting and transformation tool with a review step, not as an oracle.
Common mistakes
FAQs
Is generative AI the same as an LLM?
An LLM is the language kind. Generative AI also covers images, audio and video.
What is it best at?
Working on material you provide: summarising, restructuring, translating, drafting.
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